Dispatch

Building a Customer Portal Application

Project Type
Foundational Software
Technology
Rails

rails

React

react

Integrations
Spreedly

spreedly

Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer.

Customer Portal Application

The Gnar Company built Dispatch’s customer portal as a progressive web application that includes appointment scheduling, appointment status, real-time tracking of a technician on their way, communication via SMS or phone, customer ratings and reviews, and billing/payment.

Ruby on Rails API

The Gnar Company added functionality to enable real-time messaging between customer and contractor to a pre-existing API.

Spreedly Integration

Dispatch uses Spreedly for its payments integrator.

React/Redux Interface

The Gnar Company was tasked with developing the User Interface for their foundational product using React/Redux.

Layer Integration

Integrated this service to enable Group communication between schedulers, technicians, enterprise brands, and homeowners.

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Gnar is very great to work with. Collaborative, flexible, willing to put in the work and understand the entire picture. James Co-Founder, Dispatch